The Wemby app (iOS and Android versions) must be available for tracking and using the service. If you do not have a mobile suitable for the use of these apps you can emulate a mobile device from a computer through NOX or Memu. If you need someone to give you a hand in your first sessions, do not hesitate to send an email to

Anything with a good internet connection: a desktop computer; laptop; tablet; or mobile phone.

Your therapist will tell you how to proceed. It is recommended to connect directly to the router. If the connection does not improve, despite the different directions from your therapist, you can continue through a telephone call.

Yes, the browser of choice that will surely not generate problems is Google Chrome.

This may change depending on your organization. Please, email us at for more information.

The use of headphones is recommended, as well as being in a quiet place.