At least 24 hours before the session.

For the consideration, scheduling and organization of the Wemby professionals, it is necessary that, in case of having to cancel the previously agreed appointment, you must contact them 24 hours in advance.

In case of cancelling appointments multiple times (x>3), Wemby will inform the organization and consider withdrawing the service from that person.

Asynchronously through the Wemby App chat or through video conferencing during your scheduled therapy sessions.